Home » Articles » Are you keeping your knowledge alive?

Are you keeping your knowledge alive?

Undertaking a successful transformation programme in a business organization requires knowledge about how the company works, especially the link between business and IT. The agile approach of making progress through small incremental steps enhances the need for a clear, shared understanding about how things work now.

Companies spend a lot of time and money on projects and consulting engagements, analyzing relationships between strategies, processes, functions, services, IT infrastructures and risks. The results get recorded in static documents in multiple formats. The underlying relationships between objects are difficult to navigate and the models get forgotten once the buzz of the project has died down. The problem is how to keep this valuable enterprise knowledge alive and productive.

Capturing, sharing and maintaining dynamic enterprise models provides an effective answer to this problem. Communities of organization members and other stakeholders collaborate to create and explore simple, consistent models that integrate strategy maps, customer journeys, process models, organization structures, IT service catalogues, IT infrastructure configurations, risk analyses and project portfolios. These models can be visualized dynamically from multiple perspectives and are the key to keeping valuable enterprise knowledge alive.

Adopting a dynamic enterprise modelling approach brings tangible benefits:

  • Save time and money – you don’t need to start from scratch every time someone needs to understand how some part of the company works.
  • Leverage human intelligence – models help people to think better.
  • Achieve better results – shared models help people to be more effective.